Flawless Consulting is the best-selling consulting book of all time. For fifteen years, internal and external consultants have relied on Flawless Consulting, the “consultant’s bible,” to learn how to deal effectively with clients, peers, and others.
Reading a 2000 update of Block's 1981 classic, Grover Gardner adds a measured gravitas to an insightful lesson on organizational consulting. Focusing on the interpersonal dynamics of influence and change, Block offers a model that emphasizes authentic communication, emotional integrity, and clear assessments of a client's level of engagement or resistance to the change process. This is a detailed lesson that every consultant should understand from start to finish. The uniqueness in Block's approach is the Zen-like peace and integrity he blends with a fearless desire to help and his technical understanding of how the mechanical and interpersonal aspects of consulting blend in a typical consulting project. T.W. (c) AudioFile 2006, Portland, Maine
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